Privacy Policy
Last Updated:
1. Our Commitment to Your Privacy
This Privacy Policy outlines how Importexportindia.org ("we", "our", or "us") collects, uses, stores, and discloses personal data from users ("you" or "Data Principal") when you use our website and our managed service for Import/Export related assistance. Our policy complies with India's Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable laws.
2. Data Fiduciary Information
The entity responsible for processing your data (Data Fiduciary) is:
- Data Fiduciary: Omvin
- Email: Contact@importexportindia.org
- Address: #4, Sagarkunj Complex, Chirawa, Rajasthan – 333026
3. Personal Data We Collect
To provide our managed service, we collect necessary personal and business data, including:
- Identity Information: Name, Email ID, Mobile Number.
- Business Information: Details about your business relevant to import-export tasks (e.g., entity type, nature of business).
- Documents: Scanned copies of official documents (like PAN, Aadhaar, Bank Proof, Business Proof) required by the assigned expert to perform the requested service (e.g., IEC application).
- Other Lawfully Required Information: Any other data needed for legal compliance or service fulfillment.
This data is collected when you voluntarily submit it via our website forms or direct communication.
[Please review and update this list to accurately reflect all data you collect for import/export services.]
4. Purpose and Legal Basis for Processing Data
Your data is processed based on your consent and our legitimate need to provide the managed service, for these specific purposes:
- To understand your specific requirements for Import/Export related tasks.
- To assign a verified third-party expert suitable for your needs.
- To facilitate communication and coordination between you, us, and the assigned expert.
- To enable the expert to perform the necessary tasks (e.g., application filing).
- To manage the service process and monitor progress.
- To contact you regarding your service request and provide support.
- To comply with legal and regulatory obligations in India.
5. Data Sharing and Disclosure
We do not sell your personal data. We share necessary information only with:
- Assigned Third-Party Experts: Verified professionals selected by us to perform the specific import-export task requested, as an essential part of our managed service delivery.
- Legal Authorities: Government agencies or law enforcement if legally required.
- Service Providers: Third parties assisting us with essential functions like payment processing or hosting (under data protection obligations).
Note: While we coordinate the process, we are not responsible for the independent data security practices of third-party experts once necessary data is shared with them to perform the service. Your agreement to our Terms includes consent for this necessary sharing.
6. Data Storage, Retention, and Security
Security Measures: We implement reasonable security practices (e.g., secure servers, access controls) to protect your data as required by Indian law.
Retention Period: Data is retained only as long as needed for service provision, legal compliance, or dispute resolution (typically deleted after 12 months of inactivity if no longer required).
Cross-Border Transfer: Data may be stored on servers outside India. By using our service, you consent, and we aim to ensure equivalent data protection standards.
[Briefly describe your specific security measures.]
7. Your Rights and Duties as a Data Principal
Under the DPDP Act, you have rights (access, correction, erasure, grievance redressal, consent withdrawal). Contact our Grievance Officer (details below) to exercise them.
You have a duty not to provide false information and to comply with laws when using our service.
[Consult a legal expert to ensure accurate listing of DPDP Act rights.]
8. Cookies and Tracking Technologies
Our website uses cookies for functionality, security, and traffic analysis. You can manage cookies via your browser settings.
[Link to a detailed Cookie Policy if available.]
9. Children's Privacy
Our services are not for individuals under 18. We do not knowingly collect data from minors.
10. Grievance Redressal
For data concerns or policy questions, contact our Grievance Officer:
- Email: contact@importexportindia.org
- Phone: +91-9999882742
- Address: #4, Sagarkunj Complex, Chirawa, Rajasthan – 333026
We aim to respond within 7 business days.
11. Changes to this Privacy Policy
We may update this policy. Changes will be posted here with a new "Last Updated" date. Continued use implies agreement.
12. Governing Law and Jurisdiction
This policy is governed by Indian law. Disputes are subject to the exclusive jurisdiction of courts in Chirawa, Rajasthan.
